Legal Document

t baje Privacy Policy

Your personal information is very important to us. This policy explains in detail how t baje collects, stores, and protects your data.

SSL Encrypted Protection
24/7 Live Chat Support
21+ Age Restriction Applies
Last Updated: January 2025
1

Introduction and Scope

This Privacy Policy ("Policy") has been established by the company operating the t baje platform and applies to all registered and unregistered users. When you use our services through the t baje website, mobile application, or any other digital channel, you are considered to have accepted the terms of this Policy.

t baje places the highest priority on its users' privacy. We never sell or transfer your personal information to unauthorised third parties. Along with reading this Policy, we recommend reading our Terms and Conditions, which govern your overall use of the service.

This Policy has been prepared in accordance with the relevant guidelines of the Bangladesh Computer Council and the Information and Communication Technology Division. Persons under 18 are prohibited from using our services; t baje is intended only for persons aged 21 or above.

2

What Information Is Collected

t baje collects two types of information: information you provide directly and information collected automatically.

2.1 Information Provided Directly

The information you provide during registration and account management includes:

  • Full name and date of birth (required for age verification)
  • Mobile number and email address
  • National ID number or passport details (for identity verification)
  • Preferred payment method details (bKash, Nagad, Rocket, Upay or bank account information)
  • Messages and information you send via the support chat

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

  • IP address and device identification number
  • Browser type, operating system and device model
  • Session duration, pages visited and click patterns
  • Login time, location and failed login attempts
  • Transaction history and betting records

2.3 Cookies and Tracking Technologies

Cookies are used on the t baje website. Cookies are small data files stored in your browser. They are used to remember your login status, show relevant content, and improve the functionality of the site. You may decline cookies through your browser settings, though doing so may limit certain features.

3

Purpose of Data Use

Your information is used only for the following purposes:

3.1 Account Management and Security

  • Completing the new account registration process
  • Verifying your identity and ensuring account security
  • Preventing unauthorised access and fraud
  • Managing password recovery and OTP verification

3.2 Service Delivery and Payment Processing

  • Safely completing deposit and withdrawal transactions
  • Correctly providing bonuses, cashback and VIP benefits
  • Storing gaming history and transaction records

3.3 Support and Communication

  • Providing 24/7 live chat support
  • Sending important updates and security notifications
  • Resolving your complaints and queries

3.4 Legal Compliance

t baje may be required to retain certain information to comply with applicable laws and regulations. Information may be shared in the course of fraud investigations or in response to lawful requests from legal authorities.

4

Data Storage and Security

t baje has adopted industry-leading technical measures to protect your information.

4.1 Technical Security Measures

  • All data transmission secured through SSL encryption technology
  • Payment information processed in accordance with PCI-DSS standards
  • Regular security audits and vulnerability assessments
  • Two-Factor Authentication (Two-Factor Authentication) available
  • Server-level firewall and intrusion detection systems

4.2 Data Retention Period

All data is retained while your account remains active. After account closure, certain information may need to be kept for a defined period due to legal obligations. Once that period has passed, the data is securely deleted.

4.3 Staff Access

Only authorised staff may access your personal information, and all are required to comply with strict confidentiality agreements. Any unauthorised access is strictly prohibited.

5

Sharing Information with Third Parties

t baje never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

The minimum information necessary to deliver the service may be shared with payment processors (bKash, Nagad, Rocket, Upay and bank transfers), game software providers, and technology infrastructure providers. These partners are required to maintain the same standard of privacy as t baje.

5.2 Legal Requirements

t baje may be required to provide information in accordance with the law in response to court orders, lawful requests from government authorities, or investigations into fraud and money laundering.

5.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be notified in a timely manner should such a situation arise.

6

User Rights

Every user registered on the t baje platform has the following rights:

6.1 Right to Access

You may contact our support team at any time to find out what information we hold about you.

6.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete information stored in your account. This request can be made through account settings or via live chat.

6.3 Right to Deletion

In certain circumstances you may request deletion of your personal information. If any information cannot be deleted due to legal obligations, you will be clearly informed of this.

6.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time and request that we no longer contact you.

6.5 Right to Data Portability

You may request a copy of your transaction history and account information from our support team.

For further details on exercising these rights or for any questions, visit our FAQ section, or contact us directly via 24/7 live chat.

7

Responsible Gaming and Data Use

t baje analyses data relating to users' gaming behaviour to support the implementation of responsible gaming policies. Our system can automatically detect patterns of excessive betting.

If a user's gaming behaviour raises any concerns, our support team may reach out to them. This information is collected solely for the protection of the user, not for marketing or any other purpose. Compliance with t baje's Responsible Gaming Guidelines is very important for all users.

Participation by persons under 21 is strictly prohibited. The date of birth provided at registration is verified, and providing false information will result in account suspension.

8

Protection of Minors' Data

t baje strictly ensures that no information belonging to persons under 21 is collected or stored. The age verification step during the registration process is mandatory.

If information belonging to a minor is collected accidentally, the account will be closed and the data deleted as soon as this becomes known. Parents or guardians may notify our support team in such cases.

9

Third-Party Links

t baje is not responsible for the privacy policies of any third-party websites linked from the t baje platform. We recommend reading their individual privacy policies before visiting those sites.

10

Policy Changes

t baje reserves the right to amend or update this Privacy Policy as needed. Registered users will be notified of significant changes via email or live chat.

The date of any change will be noted in the "Last Updated" section at the top of this page. Continued use of the service after a change is made will be considered acceptance of the updated policy.

11

Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us through the following:

Live Chat: 24 hours a day, 7 days a week — directly via the chat button on the website

Email: [email protected]

Language Support: Support is available in both Bengali and English

For more information about t baje, visit our About Us page.